EDGE is an advanced solution in complete management of automotive service (ERP) aiming to organize and manage all different proccesses within the field of automotive services
It’s one of INFOCUS-MIS’ ERP systems & the fruits of efforts since 1997 & beyond of continuous experience in different management information systems
EDGE is a comprehensive, multilanguage software solution built on most powerful databases in the market ORACLE enabling to serve various types of automotive different services
The system is serving every aspect of automotive services from import, custom clearance, wholesale, retail selling in car showrooms, aftersale services, warranty, insurance, maintenance, accessories and other supporting services such as different types of renting, corporate renting, long-term renting in addition to individuals renting
We’re very keen that software design follows INFOCUS’ mindset with all its products in providing maximum level of flexibility for adaption to corporate’s work cycle via multiple setting screens allowing the work cycle adaption smoothly, easily and with no need for developmental interference in case of deviation of work cycle than default work cycle of the system
We’ll be featuring next most important features of EDGE for automotive service centers management and its capabilities of taking your organization to the next step
EDGE for automotive service centers management is featuring many adaptable features according to the user’s preferences allowing him to have full control over the work cycle in the organization
Via the system, you’ll be providing services for all different brands/types of cars or specific ones according to the corporate’s regulations. You can generate special cards for cars always dealing with the center in order to confine all actions done with a specific car and come up with better insights
Also enabling you to monitor revenue and expenses in terms of the center’s different departments and provided services, in addition to shaping the center’s provided services and categorizing them in different ways
You’re able to choose inventory’s policty in the best suitable mannar for the organization, monitoring excanges and maintenance of the center with specific agents
The system is enabling you to provide center’s services via operating orders, with the possibility to monitor orders’ expenses
In addition, you can follow-up with free campaigns made by the centers automatically with very efficient reporting tools to come up with insightful analysis of data
The user can categorize automotive service centers into specific categories, defining and distributing tasks of each center, and defining its different services enabling your organization reach better and deeper results and performance resulting in better future planning and expectations
In addition, you can follow-up with free campaigns made by the centers automatically with very efficient reporting tools to come up with insightful analysis of data
The user can categorize automotive service centers into specific categories, defining and distributing tasks of each center, and defining its different services enabling your organization reach better and deeper results and performance resulting in better future planning and expectations
You have the ability to divide center’s workday into different shifts, then monitoring proccesses of center’s department in terms of each shift or in terms of all shifts together
Each individual of workers can be assessed on his own through monitoring their performance individually with the ability of having detailed reports of their performance
The system is also featuring the capability of immediate recognition of current ongoing processes in the center and keep up with technician and engineers any time
EDGE enables the user to load technician over operating orders easily, which consequently leads to extracting better statistics for productivity of all technicians, in addition to organizing the process of car recieving by the responsible engineer using the advance reservation system, which enhances work cycles
In addition, you can perform a final control process after car exits loading, in addition to the ability of searching on the car within the showroom, detecting the current action on it, and assessing the total due amount to be paid
Beside all these features, EDGE for automotive service centers management can integrate with INFOCUS’ full financial and logistics system “PALM” for controlling all financial and inventory aspects of the organization
Also integrating with the complete human resources management solution “HRTS” that turns your company into a fully dedicated, organized unit
Concerning cars importing process, the system is comprehensively managing different commercial aspects in monitoring cars importing cycle starting from sales forecasting, logistics orders, supplying requests, and all other importing processes to shipping, transportation, Documentary credits, bank transfers and customs clearance until cars arrive to warehouses, these steps also applying to spare parts
Concerning cars assembly and manufacturing, EDGE is integrating with IFNOCUS’ comprehensive manufacturing and industrial expenses management solution “ENTAG” enabling to complete the cycle in case of large industrial entities in the automotive manufacturing. Through this integration, the corporate will be able to cover all different aspects of industrial expenses with different production cases
One of the most vital roles in the field of aftersales services is warranty. EDGE is providing complete follow-up for the warranty and its services with periodic maintenance, integrating with agent’s databases to cover warranty services including the process of calling up specific models from the market “Recall”
